After-sales support package for biogas monitoring

Geotech has recently been discussing the importance of after-sales support options for continual gas monitoring to highlight to the AD industry the expensive consequences of not maintaining an AD plant’s central monitoring system.  A 1000kW AD plant can produce around 8000 MWh a year, so it is vital that the process runs with minimal downtime.  As many analysers are used in harsh and potentially explosive environments, the first indication that something is wrong may be expensive damage to the combined heat and power engine and potentially a long period of entire plant downtime.

Having worked in the biogas industry for over 30 years, Geotech is experienced in the impact downtime has on busy AD plants.  The company offers an after-sales support programme which draws on their fixed system, the GA3000 PLUS’s inherent design for zero monitoring downtime at minimal cost.  As part of Geotech’s annual support package the GA3000 PLUS’s central sensor unit can be swapped with a replacement in minutes.  The sensor unit alone returns to Geotech for a full service and calibration without any on-site disruption or expensive call-out charges. 

Replacement sensor units and spare parts can be sent to site worldwide for quick swap outs, either by site engineers or trained, local distributors.  Geotech’s technical team and global distributor network offer local and remote support.

To find out more about the after-sales support package for the GA3000 PLUS fixed gas monitor and Geotech’s other biogas products please contact us or see us at ADBA’s R&D Forum on 14-15 April 2015 at the University of Southampton, England.