A strategic expansion focused on customer support

Business news

A strategic expansion focused on customer support

27 Apr, 2026

Solinst is excited to announce the launch of Solinst UK, marking a significant step in the company’s continued global expansion and long-term commitment to customer support.


The establishment of Solinst UK in West Midlands strengthens Solinst’s ability to serve customers across the United Kingdom and Ireland with increased accessibility, deeper technical engagement, and more responsive, localised support.



This expansion is designed to enhance the overall customer experience by improving responsiveness and communication; providing more direct access to product specialists and technical support; strengthening alignment between customer needs and solution delivery; and supporting more complex, multi-product applications with greater coordination. Customers will now have the benefit of working directly with Solinst experts in the UK.

Solinst UK represents more than a regional office - it reflects an investment in technical depth, hands-on support, and long-term customer relationships.



By expanding its presence in the region, Solinst is better positioned to work closely with customers in the field and across project lifecycles; provide practical, application-focused guidance; and deliver consistent support across its full portfolio, including Solinst Canada, Solinst Eureka and Solinst Flute.

This approach ensures that customers receive not only high-quality instrumentation, but also the expertise required to apply it effectively in real-world conditions.

“This expansion reflects our ongoing commitment to being closer to our customers and better aligned with how they work in the field,” said Jim Pianosi, CEO of Solinst.



“By establishing a direct presence in the United Kingdom, we are strengthening our ability to provide responsive, knowledgeable support. Our focus is on delivering practical value - combining reliable instrumentation with the experience and technical insight our customers rely on.”

IET 36.2 Mar/Apr 2026

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